Warranty Policy

Thank you for your interest in Kolbray products.
This Limited Warranty applies to physical goods, and only for physical goods, purchased from Kolbray.

What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the warranty period.
During the warranty period, Kolbray will repair or replace, at no charge, products or parts of a product that prove defective because of improper material or workmanship, under normal use and maintenance.
This Limited Warranty is transferable.

What will we do to correct problems?
Kolbray will repair the Product at no charge, using new or refurbished replacement parts.

How long does the coverage last?
The Warranty Period for Physical Goods purchased from Kolbray is 5 years from the date of purchase, unless otherwise specified.
A replacement item or part assumes the remaining warranty of the original or 5 years from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by:

• Conditions, malfunctions or damage not resulting from defects in material or workmanship.
• Conditions, malfunctions or damage resulting from negligence, improper maintenance or modification.
• Damage resulting from natural causes, including but not limited to: lightning, flood, or other natural disaster.
• Theft or loss of the Physical Goods.

Customer assumes all risk of loss or damage to the Physical Good(s) while in transit to us.

What do you have to do?
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.
Deliver the Physical Goods in their original packaging (including any accessories or documents that shipped with the Physical Goods) to the address specified by Kolbray.

You can contact us using any of the following contact methods:
Phone: +44 (0) 330 113 7175
Email: info@kolbray.co.uk
Website: https://www.kolbray.co.uk/pages/contact-us

Implied Warranties
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY.

Limitation of Damages
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, Kolbray SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY.

Consumer Protection
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state to state.